Our commitment to quality and the delicate nature of our products mean that we are unable to process returns. Should your order arrive with missing, incorrect, or damaged items, please reach out to us at contact@biomaxpeptides.com for assistance. Our dedicated customer support team is here to ensure that you are completely satisfied with our products, service, and delivery. Please notify us via email if you wish to cancel your order before it is shipped, as cancellations cannot be accommodated once the order has been dispatched. For any inquiries or issues regarding your order, please don’t hesitate to contact us at contact@biomaxpeptides.com. We are here to help you promptly and effectively.
No Returns Policy:
Due to the sensitive nature of our peptide products and the strict handling and storage requirements, all peptide sales are final. We do not accept returns or offer refunds on any peptide products once they have been shipped.
This policy ensures product integrity, safety, and compliance with quality control standards.
Missing, Incorrect, or Damaged Items:
If your order arrives with missing, damaged, or incorrect items, please contact us within 24 hours of delivery. We will review the issue and, if applicable, arrange for a replacement or resolution.
However, we are not responsible for USPS losing packages. Additional insurance may be purchased at customers’ request.*
Cancellation Policy:
Customers are given the option to cancel their orders before they are shipped. However, once the order has been dispatched, cancellations cannot be accommodated. There will be a 3.5% refund fee for any cancellation/refund request for any reason.
Thank you for choosing us.
Our mission is to provide high-quality, innovative peptides and research products that empower scientific discovery and advancement. We are committed to offering reliable, cutting-edge solutions for researchers in the fields of biology, biochemistry, and molecular science. By supporting rigorous scientific research, we aim to foster breakthroughs in a wide range of applications, from cellular biology to therapeutic research, enabling the progress of scientific knowledge for a better understanding of life at the molecular level.
Disclaimer: Our peptides and proteins are for research purposes only and are not intended for human or animal consumption. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. It is the responsibility of the purchaser to determine the suitability of our peptides and proteins for their intended use. Our peptides and proteins are sold strictly for research and laboratory use, and all users must comply with all applicable laws and regulations regarding the use, handling, and disposal of these products. We do not make any warranties or representations regarding the accuracy, completeness, or usefulness of any information provided with our products, and we disclaim all liability for any damages arising from the use of our peptides and proteins.
All products on this site are for Research, Development use only. Products are Not for Human consumption of any kind. The statements made within this website have not been evaluated by the US Food and Drug Administration. The statements and the products of this company are not intended to diagnose, treat, cure or prevent any disease.
